The Financial Services Agency surveyed financial institutions on their support for people with disabilities and others as of the end of March 2026 and published the results. Across all institutions,...
The expert panel on AI technology and consumer issues met on November 5, 2026, in the Consumer Commission meeting room and by video conference. Its agenda included an expert hearing on AI technology...
On October 30, 2026, the Consumer Affairs Agency announced 24 serious product accidents reported under Article 35, Paragraph 1 of the Consumer Product Safety Act. As a special item, it cited the...
It has been confirmed that several businesses received emails from a research company claiming to have received a voluntary cooperation request from the Consumer Affairs Agency (CAA). The CAA’s...
The Consumer Affairs Agency’s Counsellor for Research and International Affairs announces that its Consumer Lifestyle Awareness Survey was conducted in September 2026 on the theme of food loss. The...
The Ministry of Health, Labour and Welfare launched a special website explaining cannabis risks and how to respond when offered drugs, and released findings from an awareness survey of people under...
The Consumer Affairs Agency and Itabashi City will run a pilot from October 30, 2026, through January 31, 2027, providing food free of charge from participating convenience stores in Itabashi to...
The Consumer Affairs Agency published the results of its public comment process on a draft Cabinet Office Order partially revising the Food Labeling Standards. It received 17 submissions, which...
The Consumer Education Promotion Division has published consumer guidance titled “Tips for Better Communication: Pause and Think About That Remark — Toward Preventing Customer Harassment.” The...
The Ministry of Agriculture, Forestry and Fisheries, the Consumer Affairs Agency, and the Ministry of the Environment will intensively publicize a range of initiatives during October’s Food Loss...
The Consumer Consultation Office of the Ministry of Economy, Trade and Industry compiled a report on trends and characteristics in consumer consultations received in fiscal 2025. It received 7,220...
This page, titled “Commissioner Horii's Press Conference Summary (September 17),” was posted under the Consumer Affairs Agency's “Notices” section. The provided source text does not include the body...
The Ministry of Economy, Trade and Industry will hold Circular Economy (CE) Action Week from October 1 to 7, 2026. In collaboration with participating companies, it will promote four circular...
The Ministry of Economy, Trade and Industry created the “Guide to Preparing for the Transition to the Refund Method” for retailers operating taxfree shops in connection with the transition to the...
The Consumer Affairs Agency conducted an analytical survey using data from the National Consumer Affairs Information Network System (PIONET) to understand the actual status of consumer consultations...
The Consumer Life Awareness Survey periodically examines consumer awareness and behavior, consumer issues, and other topics selected according to current circumstances. In August 2026, the survey...
The original text presents a title about an online marketplace operator newly joining the Product Safety Pledge (Japan), along with a list of featured information and keywords. It does not state the...
This is a notice inviting comments on the Consumer Contract Law Study Interim Summary, based on the nature of consumer transactions in modern society. The original text lists information and keywords...
Information announcing the publication of the Progressive Report on Policy Targets and Information Presentation Methods for Promoting Purchases of EcoFriendly Products. It also features notable...
This page concerns a call for comments on the draft Cabinet Office Ordinance Amending Part of the Enforcement Regulations of the Consumer Safety Act. It presents disasterrelated information, foods...