Consumer Guidance on Preventing Customer Harassment
The Consumer Education Promotion Division has published consumer guidance titled “Tips for Better Communication: Pause and Think About That Remark — Toward Preventing Customer Harassment.” The...
消費者保護
62Revision of Financial Sector Privacy Q&A Announced
The Financial Services Agency revised the “Q&A on the Protection of Personal Information at Financial Institutions” in light of the September 15, 2026 revision to the interagency agreement. It...
FY2025 Consumer Consultation Report
The Consumer Consultation Office of the Ministry of Economy, Trade and Industry compiled a report on trends and characteristics in consumer consultations received in fiscal 2025. It received 7,220...
Commissioner Horii's Press Conference Summary (September 17)
This page, titled “Commissioner Horii's Press Conference Summary (September 17),” was posted under the Consumer Affairs Agency's “Notices” section. The provided source text does not include the body...
METI Requests Report from Kansai Electric Power
On September 17, 2026, the Ministry of Economy, Trade and Industry requested a report under Article 106, paragraph 3 of the Electricity Business Act regarding a case in which Kansai Electric Power...
Release of Analysis Report on Door-to-Door Sales Using PIO-NET Data
The Consumer Affairs Agency conducted an analytical survey using data from the National Consumer Affairs Information Network System (PIONET) to understand the actual status of consumer consultations...
Results of the FY2026 Consumer Life Awareness Survey (Round 1)
The Consumer Life Awareness Survey periodically examines consumer awareness and behavior, consumer issues, and other topics selected according to current circumstances. In August 2026, the survey...
New Online Marketplace Operator Joining the Product Safety Pledge (Japan)
The original text presents a title about an online marketplace operator newly joining the Product Safety Pledge (Japan), along with a list of featured information and keywords. It does not state the...
Call for Comments on the Consumer Contract Law Study Interim Summary
This is a notice inviting comments on the Consumer Contract Law Study Interim Summary, based on the nature of consumer transactions in modern society. The original text lists information and keywords...
Cattle Identification Number Display Measures for Shinkai Sangyo Co., Ltd.
The Kinki Regional Agricultural Administration Office of the Ministry of Agriculture, Forestry and Fisheries confirmed that Shinkai Sangyo Co., Ltd. displayed identification numbers that differed...
Progressive Report Published: Eco Purchase Targets & Info Methods
Information announcing the publication of the Progressive Report on Policy Targets and Information Presentation Methods for Promoting Purchases of EcoFriendly Products. It also features notable...
Comments on Draft Ordinance Amending Consumer Safety Act Enforcement Regulations
This page concerns a call for comments on the draft Cabinet Office Ordinance Amending Part of the Enforcement Regulations of the Consumer Safety Act. It presents disasterrelated information, foods...
Summary of Chief Horii's Press Conference (September 10)
As an announcement on the Consumer Affairs Agency homepage, a page titled "Summary of Chief Horii's Press Conference (September 10)" is shown. The provided source text does not include specific...
Digital & Specified Commercial Transactions Act, etc. Study Group Interim Report
A page announcing the publication of the interim report by the Study Group on Digital Transactions, the Specified Commercial Transactions Act, and related matters. It also lists disasterrelated...
Publication: Interim Report on Consumer Contract Law and Modern Transactions
This is the original text concerning the publication of the interim report by the study group on the Consumer Contract Law, based on the nature of consumer transactions in modern society. The main...
Occupational Safety and Health Act Added to Japan Product Safety Pledge
Some products regulated by the Ministry of Health, Labour and Welfare's Occupational Safety and Health Act will newly be covered by the Product Safety Pledge (Japan). This expands the scope of a...
82nd Food Labeling Subcommittee Meeting Minutes Published
On August 6, 2026, the Consumer Commission’s 82nd Food Labeling Subcommittee considered a proposed partial revision to the Food Labeling Standards concerning foods with nutrient function claims. It...
FY2026 Compulsory Auto Liability Insurance Awareness Campaign
The Ministry of Land, Infrastructure, Transport and Tourism will conduct an intensive onemonth public information and awareness campaign on the compulsory auto liability insurance system from...
Results of Public Comments on Proposed Insurance Law Revisions
The Financial Services Agency solicited comments from December 17, 2025, to January 30, 2026, on proposed amendments to Cabinet Office Ordinances related to the 2025 Insurance Business Act revisions...
Publication of the 70th Financial Trouble Coordination Council Minutes
At the 70th Financial Trouble Coordination Council meeting held on June 19, 2026, the meeting addressed the FY2025 business performance of eight designated dispute resolution organizations, the...