Financial Measures for Foreign Residents and Integration

This initiative provides foreign residents in Japan and their supporters with useful information and points to note when using financial services. The main services covered are opening deposit accounts and making remittances.

The information is intended not only for foreign residents themselves but also for companies and supporters involved in accepting foreign workers. It also presents points to note when serving foreign customers and examples of initiatives by deposit-taking financial institutions that provide deposit accounts and remittance services.

The initiative is designed to add necessary information over time. By combining guidance for users, practical support for organizations accepting foreign workers, and the publication of points to note and examples of initiatives for financial institutions, it provides an overall framework for supporting foreign residents' use of financial services.

Foreign residents can more easily check the information needed to open accounts and use remittance services, helping them understand the procedures required to notify financial institutions that the period of stay has been renewed or that an application is pending.

For companies and supporters accepting foreign workers, the information serves as a guide when assisting with account opening and explaining the need to close accounts when individuals return home.

For financial institutions, common points to note when serving foreign customers and examples of initiatives by other institutions provide material for considering customer service approaches. Links to foreign resident support websites operated by relevant ministries and agencies and to the Japan Bankers Association's bank search are also provided.

For people involved in accepting foreign workers, a document titled “Deposit Accounts and Remittance Services for Foreign Residents (Guidance on Matters We Would Like Everyone Involved in Accepting Foreign Workers to Know)” summarizes matters to know about foreign residents' use of deposit accounts and remittance services and was revised in September 2024. Another document, “Deposit Accounts and Remittance Services for Foreign Residents—What People Involved in Accepting Foreign Residents Should Know,” guides companies accepting foreign workers and other organizations on supporting account opening and the need to close accounts when individuals return home; it was published in March 2021.

For people planning long-term residence, guidance is available in a Japanese version, an easy Japanese version, English, Chinese, Korean, Portuguese, Vietnamese, Filipino, Indonesian, Thai, Spanish, Burmese, Khmer (Cambodian), Mongolian, Nepali, Turkish, and Ukrainian, including “How to Use Bank Accounts and Remittance Services for Living in Japan.” The pamphlet translated into 15 languages was revised in September 2024.

For deposit accounts held in foreign residents' names, a document titled “To Prevent the Misuse of Deposit Accounts” was prepared to summarize the need to notify financial institutions that the period of stay has been renewed or that an application is pending, among other matters. It was published in April 2025 in seven languages.

For financial institutions, “Points to Note Regarding Responses to Foreign Customers” and “Examples of Initiatives Regarding Responses to Foreign Customers” have been published, and both were revised in July 2026.

As related information, websites operated by the Immigration Services Agency, the Ministry of Land, Infrastructure, Transport and Tourism, the Ministry of Agriculture, Forestry and Fisheries, the Ministry of Health, Labour and Welfare, the Ministry of Economy, Trade and Industry, the National Police Agency, and the Japan Bankers Association are provided, covering foreign resident support, specified skilled workers, measures against special fraud, bank searches, and other topics. The contact office is the First Banking Division of the Supervision Bureau of the Financial Services Agency. The main telephone number is 03-3506-6000, and the extension numbers are 3328 and 2791.