This is the "Practical Handbook for Introduction and Utilization of Generative AI - Main Edition" (PDF format) by the Children and Families Agency.
Key Points
1. Purpose and Target Audience of the Handbook
- Promoting generative AI utilization at the Children and Families Agency and related organizations
- Supporting staff work efficiency and quality improvement
- Providing guidelines for safe and effective generative AI use
- Presenting appropriate utilization methods for children-related policies
2. Basic Understanding of Generative AI
- Explanation of generative AI mechanisms and characteristics
- Comparison of major services such as ChatGPT
- Accurate understanding of strengths and limitations
- Possibilities for utilization in child support operations
3. Introduction Process and Considerations
- Introduction procedures and steps within organizations
- Security and privacy protection measures
- Precautions for handling personal and confidential information
- Ethical considerations and governance system
4. Practical Utilization Methods
- Utilization techniques in document creation and summarization
- Data analysis and report creation support
- Application to consultation response and FAQ creation
- Expansion of support through multilingual capabilities
5. Operation Management and Governance
- Formulation of usage rules and guidelines
- Staff training and education programs
- Effect measurement and improvement cycles
- Incident response and continuous improvement
The article provides comprehensive guidelines for the Children and Families Agency to safely and effectively introduce generative AI into operations, aiming to improve the quality of child support.