This is the "Practical Handbook for Introduction and Utilization of Generative AI - Case Studies Edition" (PDF format) by the Children and Families Agency.
Key Points
1. Structure and Purpose of the Case Collection
- Organization of actual generative AI utilization cases by department
- Practical knowledge learned from success and failure cases
- Sharing of specific introduction effects and challenges
- Reference materials to promote horizontal deployment to other departments
2. Utilization Cases in Child Support Operations
- Efficiency improvement in consultation record summarization and analysis
- Utilization as an auxiliary tool for creating support plans
- Support for information provision to multilingual families
- Automation cases for FAQ and manual creation
3. Utilization in Policy Planning and Research
- Support for statistical data analysis and visualization
- Assistance in drafting policy documents
- Efficiency improvement in domestic and international case studies
- Analysis and organization of public comments
4. Utilization in Public Relations and Information Dissemination
- Support cases for creating SNS posts
- Generation of diverse expressions for press releases
- Creation assistance for children-oriented content
- Utilization for improving accessibility
5. Introduction Effects and Future Prospects
- Quantitative measurement of work time reduction effects
- Improvement in staff satisfaction and service quality
- Continuous improvement and new utilization areas
- Measures for establishing AI utilization culture within the organization
The article aims to share practical know-how through specific generative AI utilization cases at the Children and Families Agency and promote AI utilization throughout the organization.