Possible Personal Data Leak from Unauthorized Access to e-Venue
Overview
Unauthorized access to JETRO’s business matching service, e-Venue, may have exposed up to 133 records of personal information. JETRO has suspended the service and is investigating the incident, taking steps to prevent recurrence, and checking security. It will decide whether to resume the service after confirming its security and implementing necessary measures.
Key points
- Up to 133 records of personal information may have been exposed.
- The information that may have been exposed includes names, email addresses, telephone numbers, mobile phone numbers, and fax numbers.
- JETRO has suspended the e-Venue service and will decide whether to resume it after confirming its security.
Overview
The e-Venue system used for JETRO’s business matching service relies on an external system environment, with a contracted company responsible for its development, operation, and maintenance. Unauthorized access occurred on September 24, September 25, and October 14, 2026.
JETRO announced that it believes the unauthorized external access obtained information that was not intended for public release, and that up to 133 records of personal information may have been exposed.
Impact
JETRO has suspended the e-Venue service. It said this is causing inconvenience and concern for users and is giving top priority to ensuring security.
Details
The personal information that may have been exposed includes names, email addresses, telephone numbers, mobile phone numbers, and fax numbers.
JETRO is working with security experts to determine the details of the damage, identify the cause, implement measures needed to prevent recurrence, and verify security before resuming the service. It will keep the service suspended until security is confirmed and will decide whether to resume it after implementing necessary measures to prevent recurrence. JETRO says it will provide an update if new facts emerge.