This report covers the DX case study of Goto Construction Co., Ltd., a comprehensive construction company in Yonezawa City, Yamagata Prefecture, published by the Information-technology Promotion Agency (IPA) on July 15, 2025.
Goto Construction Co., Ltd. is a comprehensive construction company with approximately 140 employees and annual sales of about 9 billion yen, primarily engaged in construction management for civil engineering and building projects. Facing severe labor shortages and long working hours in the construction industry, the company has been working on field-led business improvements under the concept of "Company-wide DX" since 2019.
The company's most distinctive feature is establishing a system where employees themselves develop and utilize necessary business applications using the low-code tool "kintone." Over four years, more than 3,000 applications have been created, continuously generating improvements suited to daily field operations. These applications are visualized and analyzed with Looker Studio, contributing to business visibility and faster decision-making. By digitizing paper checklists and safety documents into apps, paper usage was reduced by 62%, facial recognition apps were introduced for attendance management, and all operations from purchase orders to expense settlements and interview management were digitalized.
The company also focuses on human resource development, establishing an internal certification system with three levels: Associate, Specialist, and Expert. As of 2024, 67 Associates and 30 Specialists have been certified, creating a system where all employees engage in app development and data utilization. Through internal study sessions and DX competitions where employees serve as instructors and presenters, the company achieves internal knowledge sharing and motivation enhancement.
These initiatives have achieved remarkable results: 12% reduction in overtime hours and 37% improvement in productivity (gross profit/total working hours). Furthermore, the company actively introduces new technologies such as AI image recognition-based inventory management apps and concrete truck tracking apps, with some apps being commercialized as external sales businesses, creating new revenue models.
The article shows that under the DX strategy "GOOD2030" formulated toward the company's 100th anniversary in 2026, Goto Construction continues to grow as a model company leading regional DX and solving construction industry challenges through digital transformation.