Financial Measures for Heavy-Rain Disasters in Toyama

The measures apply to disaster victims and others in Toyama Prefecture where the Disaster Relief Act was applied due to disasters and other effects, including the risk of disaster, caused by heavy rain beginning August 27, 2026. The Hokuriku Local Finance Office’s Toyama Finance Office and the Bank of Japan’s Kanazawa Branch requested that the relevant financial institutions and similar entities take measures while giving full consideration to the safety of customers and employees.

The request also applies when additional areas become subject to the Act, and calls for thorough communication to business offices as well as detailed, flexible, and prompt responses according to the circumstances of disaster victims and others.

The request calls for providing accommodations based on the damage situation for disaster victims and others in matters such as withdrawals when documents have been lost, obtaining funds, payment of securities proceeds, filing insurance claims, and paying insurance premiums.

The requested response includes publicizing the operating status of business locations and automated teller machines, as well as the details of the measures, through posted notices, newspapers, internet websites, and other means, including when counter services are suspended.

For deposit-taking financial institutions, the request covers withdrawals based on identity verification when passbooks, seals, or similar items have been lost; early withdrawal of time deposits and similar accounts or loans secured by them; consideration for bills, checks, and electronic book-entry claims; exchange of damaged currency; and consultations regarding lost government bonds. It also covers establishing loan consultation offices, simplifying required documents, expediting loans, and deferring repayments.

For securities companies and similar entities, the request covers cooperation with reissuance procedures when securities have been lost and, to the fullest extent possible, same-day payment of sale or redemption proceeds for deposited securities and similar assets.

For life insurance companies, nonlife insurance companies, and small-amount short-term insurance providers, the request covers guidance on filing claims when the contract details can be confirmed, expedited insurance payments, and extensions of grace periods for paying insurance premiums.

For electronic book-entry claims recording institutions, the request covers consideration for dispositions suspending transactions in electronic book-entry claims and termination of usage agreements, holiday and regular after-hours operations, and posting and publicizing the details of the measures and operating business locations.