This is a publication announcement about the "Staff Retention Handbook" issued by Japan Finance Corporation. It introduces a booklet that explains, in an easy-to-understand manner with manga illustrations, the techniques and key points for improving staff retention rates for restaurant and service industries struggling with labor shortages.
Key Points
1. Handbook Overview and Purpose
- Target Industries: Restaurant and service industry managers and administrators
- Main Challenge: Serious labor shortages and high staff turnover rates
- Solution Approach: Presenting specific measures to improve staff retention rates
- Presentation Method: Providing practical content through easy-to-understand explanations with manga illustrations
2. Staff Resignation Reasons and Three Categories of Countermeasures
- ① Human Relations Issues:
- Lack of communication within the workplace
- Methods to improve relationships with supervisors and colleagues
- Specific measures to enhance teamwork
- ② Career Development Challenges:
- Addressing lack of growth opportunities
- Creating mechanisms for skill development support
- Importance of sharing future vision
- ③ Working Condition Improvements:
- Review of wages and benefits
- Flexibility in working hours and shifts
- Creating a comfortable work environment
3. Distribution Format and Usage Methods
- PDF Version: Provided free as a 4.6MB digital file
- E-book Version: Also available in 29.5MB e-book format
- Usage Notes: Unauthorized reproduction or republication of articles and illustrations is prohibited
- Application Scenarios: For use as reference material in internal training, business improvement, and recruitment activities
4. Japan Finance Corporation's Small Business Support
- Publication Series: Diverse themes including human resource development, business improvement, and inbound tourism response
- Support Target: Supporting small and medium enterprises and small business operators as part of national life business
- Access Method: Free download available from the corporation's website
- Related Materials: Also provides other manuals and toolkits related to recruitment and retention
This handbook serves as a practical guide for business improvement in restaurant and service industries, where securing human resources is difficult, from the perspective of improving existing staff retention rates.