The Ministry of Internal Affairs is implementing fixed-term staff recruitment at the Administrative Evaluation Bureau's Administrative Consultation Planning Division, serving as an important human resource acquisition strategy aimed at enhancing administrative consultation systems and strengthening administrative evaluation functions. This recruitment is positioned as strategic personnel policy targeting qualitative improvement of administrative services in the digital age, rapid response to public needs, and ensuring administrative transparency and accountability.
The Administrative Evaluation Bureau functions as an independent monitoring organization within the government that objectively evaluates the implementation status of policies, measures, and administrative operations across ministries and agencies, issuing improvement recommendations as necessary, playing a crucial role in administrative efficiency and appropriateness. The Administrative Consultation Planning Division serves as the core department of a citizen rights relief system that accepts administrative consultations from the public and resolves issues through coordination with relevant administrative agencies.
Through utilizing the fixed-term staff system, the ministry is dynamically securing diverse talent with practical experience in private companies, specialized knowledge and skills, and familiarity with digital technologies, promoting professionalization improvement and efficiency enhancement in administrative evaluation and consultation operations. Particularly expected is the utilization of private sector expertise in areas including: sophistication of policy evaluation methodologies using AI and data analysis technologies, construction and operation of online consultation systems, and enhancement of multilingual support services.
In modernizing administrative consultation systems, the ministry is improving access for diverse citizen groups including youth and foreign residents by establishing various channels including websites, SNS, and chatbots, transitioning from traditional telephone and face-to-face consultation reception. Additionally, digitalization and database creation of consultation content enables rapid processing of similar consultations, early detection of policy issues, and strengthened foundations for improvement recommendations.
In strengthening policy evaluation functions, the ministry promotes Evidence-Based Policy Making (EBPM), policy effect measurement using logic models, and introduction of advanced evaluation methods such as Randomized Controlled Trials (RCT), thereby improving scientific evidence for policies and strengthening accountability. These initiatives are expected to achieve efficient allocation of limited fiscal resources and improved effectiveness of government policies.
This fixed-term staff recruitment contributes to realizing policy objectives including capability and performance-based personnel management, utilization of diverse employment forms, and promotion of public-private personnel exchanges as part of civil service system reform. From perspectives of work style reform, work-life balance, and career development support, this holds significant meaning for diversifying public service work styles and improving attractiveness. This human resource acquisition strategy is positioned as important infrastructure development in realizing digital government and providing citizen-centered administrative services.